Privacy Policy

1. Introduction

Dreisik B.V. ("Dreisik", "we", "us", or "our"), registered in the Netherlands under KVK number 42110226, with its registered office at Korte Lijnbaanssteeg 1, Kamer 4580, 1012SL Amsterdam, Netherlands, operates dreisik.nl and the services offered through it (together, the "Service").

This Privacy Policy sets out how we collect, use, disclose, and safeguard your personal data whenever you visit our site or use our services.

We process personal data in line with the General Data Protection Regulation (GDPR) (EU) 2016/679 and applicable Dutch implementing legislation (UAVG).

2. Data Controller

3. What Data We Collect

3.1 Data You Give Us Directly

• Contact details: name, email address, phone number
• Company details: company name, job title, industry
• Account data: username, hashed password, order history
• Communications: anything sent via our contact forms, chat, or email
• Billing data: billing address; card details are handled solely by our payment processor and never stored on our servers

3.2 Data Collected Automatically

• Technical data: IP address, browser type, operating system, device identifiers
• Usage data: pages viewed, time on site, referring URLs, click behaviour
• Cookies: session, analytics, and preference cookies

3.3 Data From Third Parties

• Data from social platforms you choose to connect to our Service
• Analytics data from Google Analytics or comparable tools

4. Legal Basis for Processing (GDPR)

5. How We Use Your Data

• Operate and maintain our website and services
• Process transactions and send related records (receipts, invoices, updates)
• Respond to enquiries, support requests, and consultation bookings
• Send marketing communications, only with your consent
• Understand usage trends to improve the experience
• Detect, prevent, and address technical issues or fraud
• Meet our legal obligations

6. Sharing and Disclosure

We don't sell your personal data. We may share it with:

• Service providers: hosting, payment processors, email tools, analytics platforms — all under data processing agreements
• Professional advisors: lawyers, accountants, auditors, bound by confidentiality
• Authorities: where required by law
• In a business transfer: such as a merger or acquisition (you'll be notified beforehand)

7. International Data Transfers

Your data may occasionally be transferred outside the European Economic Area. When that happens, we rely on appropriate safeguards — such as the EU Standard Contractual Clauses — in line with Chapter V of the GDPR.

8. Data Retention

• Client and contract records: 5 years after the relationship ends
• Accounting and invoicing data: 5 years after the fiscal year closes
• Marketing consent records: until withdrawn, plus 1 year
• Website usage logs: up to 12 months
• Support conversations: up to 3 years

9. Cookies

Our site uses cookies for core functionality, to remember your preferences, to understand traffic, and to serve relevant content. You can manage your preferences through our cookie banner or your browser settings.

10. Your Rights Under the GDPR

• Access (Art. 15): request a copy of your data
• Rectification (Art. 16): ask us to correct inaccurate data
• Erasure (Art. 17): ask us to delete your data
• Restriction (Art. 18): ask us to limit processing
• Portability (Art. 20): receive your data in a machine-readable format
• Objection (Art. 21): object to processing based on legitimate interests
• Withdraw consent (Art. 7(3)): at any time
• Lodge a complaint: with the Dutch supervisory authority, the Autoriteit Persoonsgegevens (AP)

To exercise any of these rights, email informatie@dreisik.nl. We respond within 30 days.

11. Data Security

We use SSL/TLS encryption, access controls, regular security reviews, and staff training. No method of transmission over the internet is completely secure.

12. Children's Privacy

Our Service isn't directed at anyone under 16. If you believe we've inadvertently collected a child's data, contact us at informatie@dreisik.nl and we'll remove it.

13. Changes to This Policy

We may update this Policy periodically. Significant changes will be posted here with a revised date and, where material, communicated by email.

14. Contact Us